Privacy Policy

Privacy Policy

Introduction

At https://personal-care-el-cenizo-texas.primarycareaid.com (hereafter referred to as “Personal Care El Cenizo Texas,” “we,” or “the Company”), we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. We adhere to strict standards set by various global privacy regulations, ensuring transparency and user control over their information.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Important Note: This policy does not extend to third-party platforms, apps, or services that you access through links on our site. These entities have their own privacy policies, and we encourage users to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You sign up as an authorized user for our services.
  2. You visit our website or access linked pages.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your experience and personalize our services:

  • Account Information: Details required to set up and manage your user account.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration dates, and security codes.
  • Financial Information: We may collect banking information for direct billing or subscription plans.
  • Purchase Information: Details of products or services you buy from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and analytics.
  • Location Data: Information about your geographical location when you use our location-based services.
  • Feedback: Comments, reviews, and responses you provide to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about the products you browse or purchase, such as preferences and usage patterns.

We collect this data through various means: user forms, account setup processes, online transactions, browser cookies, device sensors, analytics tools, and feedback requests. Additionally, we may receive personal data from third parties who assist us in providing services, always subject to their privacy agreements.

Cookies

Cookies are small text files stored on your browser that play a vital role in enhancing user experience:

  • Strictly Necessary Cookies: Crucial for basic website functionality and navigation.
  • Preference Cookies: Remember settings and preferences to personalize your experience.
  • Analytics Cookies: Track website usage and performance, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  • Financial and transaction records are kept for tax and accounting reasons.
  • User accounts remain active until deactivated by the user or deleted upon request.
  • Data associated with marketing communications may be retained for a period of 3 years to respect your preferences.

Once the purpose for data collection is fulfilled, we securely delete or anonymize it from our systems.

Security Measures

We implement robust security measures to safeguard personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Partnering with trusted third-party providers who adhere to strict privacy standards.
  • Access Controls: Limiting access to personal data to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data when no longer necessary.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to or opt out of certain uses of your personal data.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy. We will respond within the legally required time frame.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us: